Speed Test Results
Your Internet connection speed is affected by numerous issues. The speed test results should be used as a reference only. The speed test calculates how long it takes your computer to download a set quantity of data from the Internet and then uses that time to calculate the relative speed of your line.
Understanding Your Internet Connection Speed
Your Internet connection speed typically defines the maximum speed for your service, which is commonly referred to as "a burst up to speed." This means that if you have 768k Internet service, your line will transfer up to 768 kbps.
What Affects Your Internet Connection Speed?
There are a number of factors that may affect your Internet connection speed. This could include, but is not limited to the following:
- The performance and quality of your computer
- The speed of the website you are trying to connect to
- The speed of all the hops between your system and the site you are trying to connect to
If you have DSL High-Speed Internet and Dial-up Internet from Iowa Telecom, your speed and connection are not affected by the number of people in your neighborhood who are on line when you are.
However, if you have cable modem Internet service, your Internet connection and speed can be affected by others in your neighborhood who are online when you are.
Free 24-hour Technical Support for Iowa Telecom Customers
If you have any questions about your Iowa Telecom Internet services or the results of your speed test, please contact Technical Support.